Site logo White

Refund and Returns Policy

Returns & Refunds

Last updated: August 13, 2023

What is our refund policy? (Our Guarantee)

Satisfied customers are what make us the best custom royal portrait website. Your satisfaction is our top priority & we will do everything to ensure that you love your portrait.

If you are not happy after viewing the preview of the portrait you can ask for revisions – we do unlimited modifications free of charge! Should you decide even after several modifications that you are not happy with the result, we will of course respect your decision. In that case, please write to our customer support so we can reach the best solution for you.

If I change my mind am I able to cancel my order?

Yes. As long as your cancellation request is made within 24 hours of placing your order.

After the 24 hour period, cancellations will be accepted at our discretion. We will might charge you a 20% cancellation fee, since work will have already been done on your order.